C66 Privacy Policy — Our firm commitment to protecting your information

C66 (www.c66.ad) is deeply committed to your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the c66 platform.

This policy applies to the c66 website, mobile app (where applicable), and all associated services. By registering on c66, playing games, or making deposits or withdrawals, you are automatically subject to this Privacy Policy.

C66 is an internationally licensed gaming platform built specifically for Bangladeshi users. We follow international data protection standards and make no compromises when it comes to safeguarding your information.

C66 collects only the information needed to deliver our services. We take only what is genuinely required. The types of data collected are detailed below:

Sensitive data such as passwords are always stored in hashed form. We never store passwords in plain text.

C66 uses the information it collects for specific purposes only. We never use your data beyond its original intent:

• Account Management: To create, verify, and maintain your c66 account.
• Service Delivery: To provide uninterrupted gaming, betting, deposit, and withdrawal services.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Customer Service: To resolve your issues and complaints quickly.
• Service Improvement: To analyze and improve the user experience.
• Legal Obligations: To comply with lawful orders from government and regulatory authorities.
• Bonuses & Promotions: To send you relevant offers (subject to your consent).
• Responsible Gaming: To monitor signs of gaming addiction and provide the necessary support.

C66 never sells your personal information. In limited circumstances, data may be shared with trusted third parties:

• Payment Processors: Payment gateway providers including bKash and Nagad receive limited data solely to process transactions.
• KYC Verification Services: Authorized third-party providers for identity verification.
• Technology Service Providers: Hosting, cloud storage, and security service providers.
• Law Enforcement Agencies: As required by a valid court order or investigation.
• Licensing Authority: Regular regulatory reporting by c66.

All third parties are required to comply with our strict data protection agreements. They may only use your information for the specified purpose and are prohibited from passing it on to others.

The c66 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and platform security. Disabling these will prevent the platform from functioning properly.
• Performance Cookies: Used to analyze website speed and performance.
• Preference Cookies: Helps remember your language, theme, and other preferences.
• Analytics Cookies: Helps us understand user behavior to improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

C66 retains your information only for as long as necessary. Retention periods by data type are outlined below:

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Transaction Records: 5–7 years as required by legal obligations.
• KYC Documents: Up to 7 years in accordance with regulatory guidelines.
• Gaming Logs: 3 years for fraud prevention and dispute resolution.
• Customer Support Records: For up to 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized.

C66 respects your rights over your own data. You may exercise the following rights:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
• Right to Portability: You can receive your data in a standard, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights [email protected]Email us at . We typically respond within 30 business days.

C66 uses industry-leading technology to keep your information secure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): Provided as an additional layer of security.
• Firewall & DDoS Protection: To prevent unauthorized access and attacks.
• Regular Penetration Testing: Security audits conducted by third-party experts.
• 24/7 Security Monitoring: Round-the-clock system monitoring.
• Data Backup: Regular secure backups with guaranteed data recovery.

Please note that no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.

C66 is strictly for users aged 18 and above. We do not collect or process information from minors.

• Age is verified at the time of registration.
• KYC verification is requested if a user is suspected to be a minor.
• Any account found to belong to a minor is immediately closed.
• Any data collected from a minor is deleted immediately.

C66 may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or via an on-platform notification.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. Please review this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 once you are logged in to the platform.
• Response time: typically within 1–3 business days.

We are always ready to assist with any privacy-related concerns. Your trust and confidence in c66 are our greatest asset.